MACKENZIE JORDAN

412-485-8603 • jordanm8118@gmail.com


Experience

Elsevier (formerly Via Oncology), Product Manager I

  • Responsible for translating high-level roadmap items into software requirements for multiple internal products
  • Leads bi-weekly meeting with internal stakeholders; communicates upcoming features and releases, elicits feedback
  • Assist with monthly software releases and the business adoption of new features
  • Optimized customer intake process by building user interfaces that allowed for batch upload and role assignment process
  • Utilizes in depth knowledge of data-model to translate organizational initiatives into usable, efficient solutions for internal teams
  • Via Oncology, Product Analyst

  • Participates in software development lifecycle as an associate product owner of internal tools
  • Elicits customer requirements and feedback from internal stakeholders
  • Writes user stories and develops prototypes for product features, collaborates with developers to minimize complexity while still addressing original requirements
  • Utilizes SQL, GIT, and web development tools to validate completed development work
  • Excel Printing and Promotions, Project Manager

  • Developed and designed product launch website, integrated with Google Analytic API
  • Leveraged creative content throughout various social media platforms to engage target markets
  • Communicated product and packaging specifications to prospective manufacturers
  • First Insight, Applications Support Developer

  • Participated in software development lifecycle, contributed features, applied quick bug fixes, performed general system maintenance, and assisted in quarterly software deployments
  • Worked with Account Managers to manage template requests; aimed to balance customer requirements and technical complexity
  • Communicated feature releases with internal teams through "Lunch and Learn" seminars, and maintaining Confluence documentation
  • Allegheny College, Senior Capstone Project

  • Developed a web-based application that dynamically generated content depending on the time of day
  • Conducted A|B Testing to determine if there was a correlation between aesthetics and usability
  • Wrote five chapter thesis, verbally defended in oral presentation

  • Skills
  • Requirements Gathering
  • Analysis
  • Product Demonstrations
  • Project Management
  • Prototyping
  • Root Cause Analysis
  • Documentation
  • User Acceptance Testing
  • Stakeholder Management
  • Teamwork
  • HTML
  • CSS
  • JavaScript
  • SQL
  • R
  • LaTeX
  • JIRA
  • Confluence
  • Balsamiq
  • SCRUM

  • Education

    Allegheny College
    Meadville, Pennsylvania
    Class of 2015
    Computer Science Major
    Philosophy Minor


    Certifications

    Professional Scrum Master I